Privacy Policy

This Privacy Policy applies to:

• The Pinokyo website and dashboard located at pnokiyo.com and related domains
• Pinokyo browser extensions for Chrome, Safari, Firefox, Edge, and other supported browsers
• Pinokyo APIs and backend infrastructure
• Customer support, communications, billing, and account management systems
• Any related software, applications, or hosted services operated by Pinokyo

This Privacy Policy does not apply to third-party websites, platforms, services, or applications that are not owned or controlled by Pinokyo.

We may collect the following categories of information.

A. Account Information

When you create or manage an account, we may collect:

• Name
• Email address
• Username
• Login credentials
• Encrypted passwords or authentication credentials
• Session identifiers and authentication tokens
• Subscription tier and account preferences
• Account status and account activity

B. Browser Extension & Device Information

When you use the Pinokyo browser extension or applications, we may collect:

• Browser type and version
• Operating system
• Extension version
• Device identifiers
• Installation identifiers
• Device and extension state information
• Crash reports and diagnostics
• Performance telemetry
• API usage metrics
• Feature interaction data

C. Media Scanning Data

Pinokyo analyzes media content for AI-generated or manipulated content detection.

This may include:

• Visible webpage images selected for scanning
• Sampled video frames used for analysis
• Metadata associated with scanned media
• User-submitted uploads
• AI scan results and confidence scores
• Scan timestamps and scan history
• Detection overlay state and interaction data

The extension is intended to analyze media content visible on webpages in order to provide AI-detection functionality.

Pinokyo does not intentionally collect unrelated personal text entries, passwords, payment form contents, or private messages except where strictly necessary for authentication, account management, support, or core service functionality.

D. Website Usage & Analytics Information

When you visit our website or dashboard, we may collect:

• IP address
• Approximate geographic location
• Browser and device information
• Referral URLs
• Website usage activity
• Session duration
• Interaction events
• Cookie identifiers
• Analytics data
• Error logs and debugging information

E. Billing & Subscription Information

When you purchase a subscription or paid service, we may collect or receive:

• Subscription status
• Billing identifiers
• Transaction history
• Payment confirmation data
• Plan type
• Renewal and cancellation status

Payment card information is generally processed directly by third-party payment processors and is not stored directly on Pinokyo servers unless explicitly stated.

F. Customer Support & Communications

If you contact us, we may collect:

• Email correspondence
• Support tickets
• Feedback submissions
• Bug reports
• Attachments you provide
• Communication metadata

We may use collected information to:

• Provide and operate the Services
• Detect AI-generated or manipulated media
• Process scans and return analysis results
• Authenticate users and maintain accounts
• Manage subscriptions and billing
• Improve detection models and platform functionality
• Maintain extension synchronization and device state
• Monitor performance and reliability
• Detect abuse, fraud, or unauthorized activity
• Debug errors and improve user experience
• Provide customer support
• Enforce our Terms of Service
• Comply with legal obligations

We may also use aggregated or de-identified information for analytics, research, testing, and service improvement purposes.

Pinokyo browser extensions may request browser permissions necessary to provide core functionality.

These permissions may include:

• Access to webpage content
• Access to visible page media
• Scripting permissions
• Active tab permissions
• Local storage permissions
• Network communication permissions

These permissions are required so the extension can:

• Detect visible media content
• Analyze images and sampled video frames
• Display overlays, markers, and scan indicators
• Synchronize scan settings and account state
• Communicate with Pinokyo backend services

Pinokyo does not claim to monitor unrelated browsing activity beyond what is reasonably necessary to provide media detection functionality and related service operations.

Users may voluntarily upload images, screenshots, or videos for analysis.

Uploaded content may be temporarily stored and processed in order to:

• Perform AI detection analysis
• Generate scan results
• Improve scan accuracy and reliability
• Troubleshoot failed scans or system errors

Users should avoid uploading sensitive, confidential, or personal content unless necessary.

We may share information with trusted third parties in the following circumstances:

A. Service Providers

We may use third-party providers for:

• Cloud hosting
• Data storage
• Analytics
• Authentication
• Payment processing
• Infrastructure management
• Monitoring and diagnostics
• Customer support tools
• Security and fraud prevention

These providers may access information only as necessary to perform services on our behalf.

B. Legal Compliance

We may disclose information if required to:

• Comply with applicable law
• Respond to legal requests
• Protect rights, property, or safety
• Investigate fraud or abuse
• Enforce agreements or policies

C. Business Transfers

If Pinokyo is involved in a merger, acquisition, financing, restructuring, or sale of assets, information may be transferred as part of that transaction.

Pinokyo may offer paid subscriptions, including plans such as Plus or Pro.

Subscription pricing, features, and availability may change over time.

Payments are processed through third-party payment providers. These providers may collect billing information directly under their own privacy policies and terms.

Pinokyo may store limited billing-related metadata necessary for account management, subscription status, invoicing, fraud prevention, and support operations.

We retain information for as long as reasonably necessary to:

• Provide the Services
• Maintain account functionality
• Process subscriptions
• Improve platform performance
• Resolve disputes
• Enforce agreements
• Comply with legal obligations

Retention periods may vary depending on the type of information and applicable legal requirements.

We may delete or anonymize information when it is no longer needed.

Depending on your jurisdiction, you may have rights regarding your personal information.

These rights may include:

• Accessing information
• Correcting inaccurate information
• Deleting information
• Exporting account data
• Objecting to certain processing
• Restricting processing
• Withdrawing consent where applicable

Users may also:

• Modify account settings
• Manage browser extension permissions
• Disable or uninstall the extension
• Cancel subscriptions through account settings or payment providers

Requests may be submitted through the contact information listed below.

Pinokyo may use:

• Cookies
• Local storage
• Session identifiers
• Analytics technologies
• Diagnostic and telemetry tools

These technologies help us:

• Authenticate sessions
• Remember preferences
• Analyze usage patterns
• Improve performance
• Measure feature usage
• Detect abuse or technical issues

Users may control cookies through browser settings, though some functionality may be limited if cookies are disabled.

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect information.

However, no system or method of transmission over the Internet is completely secure.

We cannot guarantee absolute security of information transmitted to or stored within our systems.

Users are responsible for maintaining the confidentiality of their login credentials and account access.

The Services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13.

If we become aware that we have collected information from a child under 13 without appropriate consent, we may delete that information.

Parents or guardians who believe a child has provided information may contact us.

Pinokyo may operate and store information in the United States and other jurisdictions where our providers or infrastructure are located.

By using the Services, you understand that information may be transferred to and processed in countries with different data protection laws than your own.

The Services may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, content, or policies of third parties.

Users should review third-party privacy policies independently.

We may update this Privacy Policy from time to time.

When changes are made, we may revise the “Last Updated” date above.

Material changes may be communicated through the website, dashboard, extension notices, email, or other appropriate methods.

Continued use of the Services after updates may constitute acceptance of the revised Privacy Policy.

If you have questions about this Privacy Policy or our data practices, you may contact us at:

If applicable, California residents may have additional rights under the California Consumer Privacy Act (CCPA) and related laws.

Additional disclosures may be provided in a separate California Privacy Notice.

If applicable, users located in the European Economic Area, United Kingdom, or similar jurisdictions may have additional rights under applicable privacy laws, including GDPR-related rights.

Additional disclosures may be provided separately where required.